Privacy Policy


Last updated: 22 October, 2025

Information We Collect

Birchlin collects information you provide directly, such as when you create an account, make a purchase, or contact our customer service team. This includes your name, email address, shipping address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, provide customer support, send you updates about your purchases, and improve our services. We may also use your information to send you promotional materials about products we think you'll love, but you can opt out at any time.

Information Sharing

We don't sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who help us operate our website and conduct our business, but only when necessary and under strict confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your payment information is encrypted and processed securely through trusted payment processors.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to access, update, or delete your personal information. You can also request that we stop processing your data for marketing purposes. Contact us to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@birchlin.com.